Anne WaymanWhy Your Poor Customer Service Is Costing You CustomersIt’s not just about saving money, it’s also about finding new customers and customer retention.·6 min read·Mar 23, 2024----
Anne WaymanLet Customer Service Help Your Organization!Who decided that well trained customer service agents are to expensive? At least that’s what I assume is the belief when I need some help…·3 min read·Feb 13, 2024----
Anne WaymanIf you think you are having a medical or psychiatric emergency, please hang up and go to the…And if you don’t have an emotional emergency now you probably will as soon as you attempt to work your way through our newest phone tree.·4 min read·Aug 2, 2023----
Anne WaymanAI Said This About Me Today!If you look at the current front page of AboutFreelanceWriting.com you’ll read that I lost a bunch of websites several years ago. Shortly…·5 min read·Jun 5, 2023----
Anne WaymanMy Personal War With DetailsAnd I thought I couldn’t be a detail person!·4 min read·Dec 31, 2022----
Anne WaymanI feel like writing a zillion times ‘I can’t stand customer support!’Today has been a customer support day from hell. Oh, not the reading break I took after almost 4 hours with a major telephone company who…·2 min read·Apr 4, 2022----
Anne WaymanThanksgiving/Native American Holiday 2021108 things I’m grateful for this strange year of 2021·2 min read·Nov 25, 2021----
Anne Wayman‘Yes’ Is Also a Complete Sentence and Maybe the Secret to a Joyful, Exciting LifeA few days ago I wrote about how ‘no’ can be a complete sentence. The same thing is true about the word ‘yes.’ It too can be a complete…·4 min read·Nov 21, 2021----
Anne WaymanWhat NOT to Expect from a Writing CoachI’ve done a fair amount of coaching writers. Sometimes it’s been a formal relationship with me being paid well for my services. Sometimes…·5 min read·Nov 15, 2021----
Anne Wayman‘No’ Is a Complete Sentence!There was a time in my life that I felt guilty every time I wanted to say ‘no’ to someone. It didn’t matter if the request was trivial or…·4 min read·Nov 14, 2021----