Why Your Poor Customer Service Is Costing You Customers

It’s not just about saving money, it’s also about finding new customers and customer retention.

Photo by Patrick Perkins on Unsplash

(Probably) like you, I have recently received some of the worst Customer Service ever. For example:

I could not log into my account at my favorite payment processor. That’s where I can track my payments, make refunds to my customer and generally run…