No! My call is NOT important to you.

Photo by Jelleke Vanooteghem on Unsplash

You know the drill. You call say your bank, or your cable or phone company. First comes the apology that the pandemic is the current excuse for poor customer service. Next we hear “All our agents are busy assisting other customers.” Then the Big Lie, “Your call is very important to us.”

I call total BS on this oft repeated phrase.